Match the key words with the definitions below. Then, find them in the article to read them in context. The section numbers are given to help you.
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administration fee
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breakages
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commis
waiters
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chain
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charged
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decent
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exposed
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rely on
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resent
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views
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1. opinions (intro)
2. asked to pay money for something (intro)
3. money you have to pay a business so that they do something for you (intro)
4. made known to everybody (when it was hidden before) (section 1)
5. a group of businesses such as shops, hotels or restaurants that all belong to the same person or company (section 1)
6. feel angry or unhappy about someone because you think you have been treated unfairly or without enough respect (section 1)
7. good enough (section 2)
8. items such as plates, glasses, etc that are broken by someone (section 3)
9. need something in order to continue living (section 3)
10. the lowest level of waiters, who clear and set tables (section 4)
