Extensive reading B1+. Интерактивные упражнения

Match the key words with the definitions. Then, find them in the article to read them in context. The paragraph numbers will help you.

comparison

evolutionary

industry

chatbot

statistics site

1. a computer program that talks with human users, especially over the internet (para 1)

2. a particular trade or service and the people who work in it (para 2)

3. a group of numbers that represent facts or that describe a situation (para 2)

4. a website that compares the price of similar products and services (para 4)

5. used to describe slow change and development (para 5)

automation

loyalty

personalize

predict

spa

6. when you use the products or services of a particular business again and again (para 6)

7. a system that uses machines to do work instead of people (para 8)

8. make or change something so that it is especially suitable for a particular person (para 8)

9. say what you think will happen in the future (para 8)

10. a health club, usually in a luxury hotel, that provides treatments such as massage and a steam room (para 8)